Eliminating Feedback Bias

Academics have researched how to keep administrative feedback generally accepted, unbiased, and fair. These goals, in part, led to the development of 360-degree feedback. Research in the field is only beginning to catch up with practitioner usage and the system is still being critiqued for several drawbacks regarding eliminating feedback bias (Levy, 2010). Regardless, 360-degree feedback is seen as a [...]

By | November 27th, 2017|Categories: Research|Comments Off on Eliminating Feedback Bias

Selecting Question Format

Selecting Question Format Given that every organization is unique, there is no research to qualify the scientifically best strategy for choosing and selecting question format, although there is research offering different effective approaches. Vision Metric's Consulting Group provided some insight into consumer preferences and strategies for choosing specific questions. This information, however, cannot be extrapolated to every organization as the [...]

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Goal Setting by Upper Level Management

“In the absence of an externalized bureaucratic structure, it becomes more important to have an internalized cognitive structure of what the organization stands for and where it intends to go (Albert et al. 2000)”   The support of upper-level management is one of the most crucial aspects of setting up an effective 360-degree feedback action plan. Though 360-degree feedback is [...]

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Introduction to Rating Scales

  By using the emoticons listed above, to what extent do you agree with the statements listed below? There are a variety of rating scales that can be used to gather the opinions of employees in an organization. In 360-degree feedback, the Likert Scale is the most commonly used rating scale as it is designed to give credit to “the [...]

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Common Critiques

Like any feedback system, 360-degree feedback has some downsides   The most significant problems of 360-degree feedback arise from effective implementation. Specifically, how to constructively take the data compiled and relay it as an unbiased method to develop employees. Since this is a relatively new development in the human resources field, there has been a finite amount of research driving [...]

By | November 24th, 2017|Categories: Research|Comments Off on Common Critiques

360-Degree Feedback Academic Overview

What is 360-degree feedback? Companies using 360 degree feedback provide employees with a more accurate sense of their personal strengths and weaknesses. 360 degree feedback is a system that collects data on an employee to provide a comprehensive snapshot of their role within an organization; specifically data regarding an individual's performance strengths and challenges. 360 degree solutions should therefore primarily focus on [...]

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