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Drive Brand strength through online brand loyalty & experience surveys

Online Brand Loyalty & Experience Survey Software: Web-Based

Overview:

The US bottled water market is currently just over $4 billion with more than 100 brands. What makes the difference between more than 150 different bottled water brands sold worldwide? Would anyone be able to seriously differentiate between these products? The answer is most likely not. Brand experience is an important element in the consumer decision model (CDM).

VisionM Brand Experience is solely focused on customer perception and attitude. The notion of bringing clarity and context to the consumer decision making process is what brand experience is all about. Customer retention is shown to be one of the main driving forces of profitability. But how to measure or forecast retention? The aggregated results of VisionM Brand Experience can provide you significant insight to making the results part of your marketing KPI (Key Performance Indicator).

Customer Satisfaction
Benefits
Insight An invaluable tool for pre- and post-concept/campaign deployment and/or product offering.
Knowledge Enhance your knowledge. Elements measured pertain to Company/Brand image, Awareness, Experience, Commitment, Loyalty and Competitor Differentiation.
Cost-Effective By far the most cost-effective solution as opposed to in house development or paper based surveying.
Voicing Customers The gesture of listening or voicing customers significantly improves customer relations building.
ASP Model Grow with us! Customers sometimes request customized modules. In our MetricsFlex program all customers benefit from upgrade requests from other customers, where applicable
Continuous Upgrades Seamlessly benefit from centralized updates, without having to spend a single second on IT or patching because the service is maintained and upgraded by our technical team automatically.  
Security The latest proven technologies from Microsoft, including encrypted data in our database and optional SSL protocols.
Full-Service Provider Delivering not only the means but the experience and expertise where required to help you from start to finish with personal support.

Solutions Made Easy
Solutions Made Easy
Self-Administered Fully self-administered automated online survey system, easily configured, involving minimum amount of time to set up and publish feedback surveys. Best of all, no software installation required.
Turn-Key Need help? We'll set up and deploy your surveys for you turn-key or fill in the gaps where needed. Whether you're a small, medium or enterprise-size client, the Vision Metrics team is there to support you on any level.

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Contact & Pricing:
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