ISO 9000 : 2000 Certification
The purpose
of ISO 9000 certification is to provide quality and standardized measurable processes to
business practice.
ISO 9000 is an elaborate form of agreed principles and standards that convey professionalism
and structured quality control and efficiency.
Customer Satisfaction
Part of the ISO certification obliges companies to continually monitor
customer satisfaction.
The methods used are left open to the discretion of the organization, however monitored
results must be qualifiable and quantifiable.
Talk to us about how Vision Metrics can help you in this process.
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