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Web-Based Survey Software: Frequently Asked Questions

FAQ
1) Can I create my own questionnaires or add/edit questions?
Yes. Depending on which subscription package you have you can alter, add and updates questions specific to your company needs.
2) Do I need to install any software?
No. The great thing about VisionM products is that you do not need any software installation or programs to run Vision Metrics. Vision Metrics is completely web based so all you need is a PC and an Internet connection.
3) Can I benchmark results for comparative analysis?
Yes. You can rerun surveys and benchmark the results to previously published surveys.
4) Can I weight questions posed to reflect my strategy needs?
Yes. Depending on which subscription package you have you can alter the weighting of questions.
5) How secure is my data?
Vision Metrics takes security and privacy very seriously. We have taken all available precautions to secure data through industry standard encryption protocols, firewalls and proprietary encryption layers.
6) Are the surveys anonymous?
Yes (Organizational Performance Surveys). Respondents answer survey questions anonymously. The only information we register is whether a respondent's email address completed the survey or not. Manager profiles are available to you only, unless you decide to grant rights to some or all of the registered respective managers you submitted for appraisal. Yes or No (Marketing Surveys). With Marketing Instruments you want to much as much as possible about your customer. Options vary here. Please contact one of our consultants for more information.
7) How well are the email addresses submitted protected?
Vision Metrics takes security and privacy very seriously. Respondent email addresses submitted are encrypted in our database so only you will be able to see the emails once logged in to your account.
8) Can Vision Metrics deal with multilingual surveys?
Yes. Vision Metrics surveys can be conducted in different languages simultaneously.
9) How much does Vision Metrics cost?
Vision Metrics can be configured in various subscription packages suitable to your needs. To obtain a free web-quote please sign in to your account request an instant web quote. Click here
10) What are the payment options?
Within the EU, your subscription can be invoiced. Outside the EU we accept international wire transfers to a SWIFT/IBAN account and credit card payment through a secure third party.
11) Can Vision Metrics help us setup or help with our strategy and survey implementation?
Yes. We are a total solutions provider giving you the possibility of tapping into the expertise of our consultant support team.

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